Riverdale are pleased to announce they have been awarded HBF 5-Star rating.
As a privately owned house builder we have built a reputation in the South East for our high quality beautiful homes, we strive to achieve this by ensuring that our team are passionate that our customer receives the best product and service.
To be awarded 5 star rating year on year is a testament to the high quality that Riverdale is always delivering . These achievements cannot be met without the fantastic focused team we have at every step of the Riverdale journey to ensure our customers receive the best home buying experience when purchasing their next property. It is a fantastic achievement and thanks to all of our Riverdale team. We look forward to maintaining these results on our exciting new developments this year. Louise O’Brien Smith Sales Director
The HBF Star Rating Scheme awards builders stars for customer satisfaction.
The number of stars awarded is based on the homeowner feedback in an independent National New Homes Survey of customer satisfaction. The annual survey is one of the most comprehensive, large-scale surveys of its type carried out in the UK The survey is operated by NHBC, is entirely independent of any builder or builder group and is independently validated . The survey is designed to provide home buyers with information about home builders to help guide their purchasing decision and to encourage excellent levels of service to be delivered by home builders.
To receive a 5-star rating the results are based on the first question in the survey which is:
Would you recommend your builder to a friend?
The criteria for a 5 star rating is that 90% or more of our homeowners replied yes they would recommend their builder to a friend. Only 42 Developers nationwide were awarded 5 stars this year .